Introduction

The new generation Virtual Terminal offers the possibility to safely process mail and telephone orders (MOTO) and utilise added value features while managing your transactions.

The Virtual Terminal is where you process payment (debit and credit) transactions via the Internet by turning any personal computer, tablet or smart phone into a Point of Sale (POS) terminal. By means, it can used directly through your Devices browser without any implementation.

The Virtual Terminal enables you to initiate sale, preauthorisation or completion transactions. Additionally, you can create a Payment URL (Pay by Link) which will allow your customers to make the payment at a later point.

Links

If you are using the new generation Virtual Terminal as a standalone solution (i.e. not embedded in our Merchant Portal), you can use below URLs:

Login

First Time Login

Before you proceed with your first login into the Virtual Terminal, it is necessary to install a mobile authenticator application on your mobile device (for Android and iOS devices), what will be used for a multi-factor authentication purpose and one-time-password (OTP) generation during login process.
Recommended apps:

  • Google Authenticator
  • FreeOTP

After you successfully installed authenticator app on your mobile device and obtained your VT account credentials, enter Virtual Terminal URL in your browser so that a login screen is displayed:


Type in your credentials and initial password provided by your support team and click on "Sign In" button.

Mobile Authenticator Setup

Follow the instructions as on the picture below and enable your account for multi-factor authentication, then click on "Submit" button.


One Time Password (OTP)

The setup screen will be shown only during the first login attempt, after your setup was completed successfully, you will be prompted to enter OTP generated through the authentication app on your mobile device.


After the login was successful, you will be presented with the main screen with menu:

Localisations

  • English
  • German

Devices and Web browsers

DeviceOSBrowser
DesktopWindows, iOSChrome, Safari, Edge, Firefox, Opera
TabletWindows, iOS, AndroidChrome, Safari, Android, Opera
MobileiOS, AndroidChrome, Safari

Transaction types

The availability of the various transaction types depends in the permissions granted to an individual user.
Where the required permissions are assigned to the user, these transaction types are available as 'tiles' from the main Virtual Terminal menu:


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